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51th Pate Swap Meet
Update On Possibly Lost Mail-In Renewals
Important information IF YOU USPS-MAILED IN YOUR RENEWAL.
We moved all Registrar operations to Dallas with the change of Registrars just before the swap meet. We had to also move our mailing address at the same time because the previous Registrar used her personal P.O. Box in Pearland, Texas, as the mailing address that was printed on the paper Renewal Forms. We had no choice but to change the mailing address.
Our new mailing address is:
Pate Swap Meet
P.O. Box 12814
Dallas, TX 75225
If you are still electing to renew by mail and you have not yet mailed your renewal form and your check, please use the new mailing address shown above.
Your Action May Be Need If You Mailed Your
Paper Renewal To the Old Address in Pearland
Upon our move to Dallas, we filed a permanent change-of-address notice with the USPS to be effective April 19, 2021. The automatic forwarding order has been formally confirmed in writing by the USPS and the change-of-address order will forward all mail sent to the old address for a year, ending on April 19, 2022.
Until then, any mail sent to the old address should be automatically forwarded to the new address in Dallas, albeit with an additional USPS delay due to how USPS processes the forward order.
This assumes that the USPS will properly act on our change-of-address order as they advertise.
If you sent your renewal to the old mailing address and something unfortunate happened to your letter in transit, such as the USPS mishandling the forwarding (it does happen), we have time to fix the situation resulting from any lost mail before the June 1 deadline BUT IT IS TIME TO TAKE ACTION NOW!
Don't Worry, We Can fix This!
If you sent your renewal to the old address in Pearland and it got lost or unusually delayed in the forwarding, don't worry, we can fix this. If your renewal form doesn't arrive, we can easily do an online renewal with a credit card in self-service or do a renewal over the phone.
We have made a process (detailed below) that will ensure that you DO NOT lose your spaces!
First, check to see if we haven't received your renewal us the method below.
If you cannot confirm that we have received your renewal and payment, let us know using the "Contact-Us Form" using the button below. We have made a "Be On The Lookout" list (a BOLO, just like in the police procedural TV series) for any Vendor who mailed their renewal to the old address. If we DO NOT receive your renewal by Wednesday, May 26 (before the June 1st deadline), we will proactively call everyone on the list to do a phone order that will preserve your spaces and extend the renewal deadline for any lost mail.
Contact Us To Be Added To The BOLO List
With the June 1st renewal deadline approaching, if we have not yet received your forwarded mail from Pearland, please add yourself to the BOLO list TODAY!
If we have already spoken previously and we have already added to the list, you are already on this list you don't need to be added to the list again.
Starting Wednesday, June 26th, we will contact everyone on this list for an online renewal via credit card which will complete the renewal process in its entirety and you will be done. Or, if you prefer, we can do a renewal on the phone via an invoice order that will complete your renewal but still let you mail a replacement check for the missing of (to our new address of course) and extend the renewal deadline to allow time for us to receive the replacement check.
Either way (via credit card or invoice) your renewal will be completed and your spaces protected.
How To Confirm If We Received Your Mail-in Renewal
Every day, as soon as we collect the arriving USPS mail, we enter all newly-arriving renewals into the system within 30 minutes of the mail arriving in our office. Upon completion of each renewal transaction, the PateOnline system will instantly send a detailed and itemized e-mail receipt of the renewal order so each renewing Pate Vendor will know that we received and processed the incoming renewal.
As I am writing this message, all incoming USPS mail that we have received to date has been processed.
If you haven't received an email receipt for your renewal yet, you can proactively check the status of your renewal online. Your Pate Vendor Spaces will show in one of two places; (1) the already renewed list; and (2) the pending renewal list.
If your spaces have already been renewed (which means we have received your mail), they will show up on your "My Spaces" report. See your report by clicking the button below.
My Spaces with Map Report - Login Required
If all of your spaces are listed on this report, you are fully renewed and you're good. No further action is required on your part. Also, you will see your completed renewal order in the "Order History" section at the bottom of your "My Account" page at https://pateswapmeet.com/my-account (login required.)
If you show no spaces on the report above (and no processed order in your Order History), it means we have not yet received your renewal in the mail and therefore no renewal order has been processed.
If we have not yet received your mail, your spaces will show up as still awaiting (pending) renewal. To see any pending renewals, click the button below.
Pending Renewals - Login Required
If your spaces still show on your pending-renewals page and you mailed your USPS mail-in renewal some time ago, it indicates that there is a problem that should be addressed with your action soon.
Both pages shown via the two buttons above are updated in real-time and are accurate to the moment they are viewed or refreshed.
To renew your spaces online, click on the button below and log into your Pate Vendor User Account. Click the green button shown on the Renew page to add your spaces to a Shopping Cart and then check out with a credit card or debit card.
List View - Online Renewals - Login Required
Alternatively, you can also see your spaces in their context in the interactive Space Selector map of our traditional west side venue. Once logged in, the page at the button below will show your spaces for renewal with red bounding boxes around all of them. The map will initially show the full venue for context but you can zoom and pan the map as desired. When ready, click the green button (in the upper right-hand corner of the page) to move your spaces into a Shopping Cart for Checkout.
Or, Map View - Online Renewals - Login Required
Be sure to log into your Pate Vendor User Account to do your renewals. If you set up multiple accounts in PateOnline at some time in the past, your Pate Vendors Spaces will only be registered into your one Pate Vendor Account; use that account only. Your other secondary accounts will NOT show your Vendor Spaces for renewal. If you need us to clean up multiple accounts to prevent confusion or do other user account maintenance, please use the "Contact Us" form on the website or use the "Contact Us" button below.
You can log in with the e-mail address that you registered with your Pate Vendor User Account and your secret password.
If you have forgotten your password, simply click on the "Forgot Password?" link in the lower right corner of the log-in menu. The system will reset your password and immediately send you instructions to your registered e-mail address. Just follow the instructions in the e-mail. Resetting your password only takes a minute. If you don't receive your e-mail right away, please check your SPAM folder.
Using either view you wish, using either of the two buttons above (list view or map view), simply click on the green button on either page to add your spaces to a Shopping Cart. Once in the Shopping Cart, you can add a personal private toilet to your Shopping Cart if you wish. Then, when ready to pay, proceed to Checkout to use a credit card or debit card.
After you have successfully renewed your Vendor Spaces for 2022, you will immediately get an itemized on-screen receipt for your renewal (you can print it out if desired) as well as one that will be e-mailed to you. Also, your "My Spaces" report (available on your "My Account" page) will be instantly updated after the transaction. Your completed order will also be seen in the "Order History" section at the bottom of your "My Account" page.
It only takes a few minutes to complete an online renewal and produce instant results. The process also produces an immediate receipt that will be sent to you via e-mail to document the transaction. It completely removes any risk of your renewal being lost in the mail stream or misdelivered.
If we receive your mail-in renewal and check later, after your online renewal, we will readily discover the duplicate and let you know.
If You Prefer, Renew In a Telephone Call
If you don't do computers, just give us a call and we will do everything for you over the phone.
You can do your renewal either via a credit card order or an invoice order (followed by mailing a check to our new address.) Simply give us a call at (817) 608-7293 between the hours of 9 am and 6 pm Central time, Monday through Friday.
Please note that if you wish to renew via an invoice and mail a replacement check for one that is missing in the mail, we must do this type of transaction over the phone via the Registrar or one of our telephone agents.
The Registrar or an agent will perform your renewal and an itemized receipt will be e-mailed to you as confirmation.
Please note that the phones have been very busy since the 2021 Swap Meet, particularly in the morning. You may have to leave a message for a callback. However, we endeavor to return all calls as quickly as possible. If you leave a voicemail message, it WILL be returned.
Renewals Are Due By June 1
Renewals are due by June 1, 2021, but we do allow a two-week grace period to receive and renewals still working their way through the mail stream.
If you need help with renewals or logging in, please use our "Contact Us" form. Also, be sure to provide a good telephone number to call you back.
Contact Us For Support or Questions
Adding Spaces To Your Set
We're going to try something a little different this year as a "thank-you" to our faithful Pate Vendors.
At 12:01 am June 15, 2021, we're going to place all un-renewed Vendor Spaces up for sale to only valid Pate 2022 Vendors who have already renewed their spaces for 2022.
We're calling this our "First Call Sale."
The First Call Sale will be open only to Pate vendors who have renewed their spaces for the 2022 edition of the Pate Swap Meet that will be held in our traditional west-side vendue of Texas Motor Speedway. The First Call Sale will last one full week.
Our prices will remain the same as usual during this "Sale" but our renewing Pate Vendors will have special shopping privileges for seven days before we open remaining non-renewing Vendor Space sales to the public.
Before the general public gets to shop for Vendor Spaces in an unrestricted fashion, all Pate Vendors who have renewed their Vendor Spaces for 2022 will have a small window to add new spaces to their Vendor Space footprint.
This special First Call Sale will allow our existing Pate Vendors far better chances of buying adjoining spaces and expanding their contiguous footprint in the swap meet.
During this period, eligible Pate Vendors may purchase additional Vendor Spaces online 24x7 using self-service or over the phone with agent assistance during regular business hours Monday through Friday, 9 am to 5 pm.
To buy spaces during the First Call Sale using online self-service, simply go to our online real-time Space Selector, select all of the spaces you wish to add, add them to a Shopping Cart and check out with a credit card or debit card. Our system will automatically add the new spaces to your account. It is easy and painless.
Until June 15th, we will send regular reminders to you to (1) renew your spaces for 2022, and (2) the details on the First Call Sale.
After the special seven-day First Call Sale, at 12:01 am on June 22, 2021, all unsold "Open" Vendor Spaces will be made available for unrestricted sales to everyone, including the general public.
To take advantage of the special Pate Vendor sales period, you must have already renewed your Pate Vendor Spaces for 2022.
So, renew early to not only protect your existing Vendor Spaces but also gain access to this special First Call Sale.